Payment Policy

This section outlines the terms and conditions related to payment transactions on https://beehivechocolate.com/ ("website"). By using this website and making a purchase, you agree to the following terms:

1. Payment Methods

We accept payments by Credit Card, Debit Card, FPX online banking, and E-Wallet such as Touch 'n Go, etc., processed by the Billplz payment gateway.

2. Pricing and Currency

All prices listed on the website are in MYR unless otherwise specified. Prices are subject to change without notice, but any changes will not affect orders that have already been confirmed.

3. Billing Information

When making a payment via bank transfer, you must provide accurate payment details to ensure the transaction is processed correctly. Please ensure that the payment is made to the correct account number provided during checkout.

4. Payment Confirmation

Kindly save a copy of your payment receipt as a precaution against online payment problems.

5. Payment Security

While we ensure that the information on our checkout page is accurate, please verify the account details before proceeding with the transfer. We are not responsible for payments made to incorrect accounts due to customer error.

6. Refunds and Cancellations

Refunds and cancellations are subject to our Refund Policy. Please review our refund policy for detailed information on how to request a refund or cancel an order.

7. Disputes

In the event of a payment dispute, please contact us immediately at lilbuzz@beehivechocolate.com. We will work to resolve the issue promptly.

8. Changes to Payment Terms

We reserve the right to update or modify these Payment Terms of Use at any time. Any changes will be posted on this page and will take effect immediately.